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What is the cancellation policy for IofHP courses and events?


The deadline to notify ACM of a cancellation is 14 days prior to commencement of the course/event.

If cancellation is received 15 days or more days prior to commencement registrants may:

  • Cancel and receive a full refund
  • Move to a future offering of the same course/event
  • Be replaced with a colleague

If cancellation is received 14 days or fewer prior to commencement, registrants may:

  • Be replaced with a colleague
  • Be moved to a future offering of the same course/event. This is a one-time offering only. A registration moved to a future date remains non-refundable
  • Charge the full cost of the course/event

No-shows the morning of the course/event will forfeit the entire registration fee.

Medical emergencies will be addressed on a case-by-case basis.

ACM reserves the right to cancel any course/event prior to the scheduled date and will offer to register you in the next scheduled course/event or promptly refund your payment.

Please keep the cancellation policy in mind when making travel arrangements, such as airline tickets and hotel reservations.  ACM will not be responsible for any travel arrangement fees incurred by cancelling or changing travel plans.

ACM reserves the right to change the date and location of a course and to substitute instructors with equivalent qualifications.